Their support team, all-inclusive service plans and their in-house data warehouse, to ensure that our clients are using data at an optimal level for their specific needs. I have not experienced any problems with this platform - it does everything we need and nothing more! We use GoMotion for data access, web analytics, custom dashboards, etc. It has helped us understand our client's business better than anything else we've used before. I love that it can be used for mobile apps, websites or both. It's easy to use. The support is great! They are always willing to help out with any questions you may have. There really aren't any downsides. If you're looking for an all-in-one platform, this is the way to go. We've been able to use GoMotion to create a website for our business as well as an app for our marketing team. The ability to use one system for both is amazing.