I like how easy it is to use. It allows me to track patient records online as well as keep them secure at all times. The software itself is great! There are some things I wish were better or easier to access. For example, I would have liked if there was an easier way to send out appointment reminders and also allow my patients to schedule their appointments through the system. Also, I can't seem to find away to search by last names of patients in order to quickly update information. Using this has helped me stay organized from day one! It's kept everything in front of our eyes, easily accessible at any time. As long as we're using Google docs, everyone knows what needs to be done next, who is doing what, etc.