I bought this product expecting a smooth and fast PC. I open and close everything according to the instructions. I try to turn it on and it just turns off the power. There are also loose parts within the component itself. I've tried contacting tech support multiple times. Using a "Tech Support Manager" she emailed me and then became unresponsive for about 72 hours. I've had this computer for about 10 days and still haven't been able to use it.
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