I like that it's easy to use (it has all of my favorite features), but also very customizable if you need something specific not included out-of-the box or want more control over your server than what they give you with their basic plans. It took me some time getting used to how everything works in this product because there are so many options available at every level. But once i got familiarized w/ them, things became much easier! You can't beat price either - especially when compared against other providers who charge double!! Great value & great service as always from Fortrabbit :) Support staff was excellent too during our trial period which helped us decide whether we wanted long term business relationship vs another provider. We were looking into several different VPS services before deciding upon fort rabbit. They had best pricing among those vendors by quite.