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Sweden, Stockholm
1 Level
715 Review
37 Karma

Review on Shinco by Jim Escobedo

Revainrating 1 out of 5

An Upsetting Attempt at Satisfaction at the Shinco Online Store

My experience with Shinco's online store left me feeling dissatisfied, which is surprising coming from someone who has worked in the home and kitchen appliance market for a significant amount of time. In spite of the fact that their website is simple to access, the quality of their products is below average, and their support for customers is weak. Shinco is responsible for practically all of the problems I've experienced with the things I've purchased from them in the past. The items were either broken when they were delivered to the customer or broke shortly after they were purchased. When I sought to get in touch with their customer support team for assistance, I was met with responses that were neither helpful nor professional. To make it even more difficult for me, the process of returning the item was cumbersome, it took longer than I had anticipated, and I had to pay for the return shipment. Despite having been provided with a replacement item, I continued to experience the identical problems that I had before. My experience with Shinco's online store was negative on the whole, and as a result, I am unable to suggest any of the company's goods or services. Customers who are searching for dependable customer service and high-quality products should look elsewhere.

Pros
  • The shipment was quick and secure.
Cons
  • There is a lack of detail regarding product specifications.