We use BOS as our strata management software for our strata in a building we own. It has been very easy to implement and is very user friendly.The customer service is great. Anytime we have a problem, the team are very quick to resolve them and are able to answer all our questions. I would highly recommend this product for any strata management company. The only thing I dislike is the fact that it is not possible to create a "report" which is very handy when we are looking at building statistics. We were looking for a software that was user friendly, which could be used for both strata and commercial management. We have been very happy with the ease of use and the customer service. I like the fact that it is a program that is easy to use and the customer service is always there if you have any questions. I don't like that the software is not compatible with the rest of the company's software. I also don't like that you can't print invoices from the program. I recommend that you do your research and look at other programs that are compatible with the rest of the software. I am using it to manage my strata and it is very easy to use.