The user interface is very easy to use, it's really good at understanding what you are trying say or asking for as well helping with information searches which can be useful when looking up contact details etc. It doesn't always pick everything I'm saying but that could just because my speech isn’t perfect! Also sometimes if there has been an interruption then we have lost our voice so need rephrase things again - not ideal especially over longer conversations where this would become more frequent!! Would recommend using trial version first before committing yourself fully into purchasing full licence however once set up works flawlessly without any issues whatsoever. We were able to create new chatbots quickly within minutes rather than days/weeks like other companies who require training data sets from us prior to purchase. This was great since time frames matter greatly in business world compared to others areas such as entertainment / games industry. Our customers love how quick they get answers back through conversing via their bot.