I like how easy it is to navigate through the program. It is very user friendly and makes it simple for me to store information of my patients. The service has been great so far and I do not have anything about which to complain. If you are looking for something with a lot of different options, look elsewhere. There are other software programs out there that offer more features. You can find one that suits your needs in other software programs. We use this software as an alternative to filing papers at home. Since we store everything digitally, we no longer have to worry about losing important files.