I like that we have been able use this software since 2003 when it was first released by our local water treatment plant in New Jersey as well now using out of state locations where all information can be entered into one place with ease! There are many different options so learning how each option works would benefit anyone who uses them or handles large amounts if data such an office's accounting department which has over 100 users within their organization at times during weekdays/weekends etc., Easy to use and easy to understand. It's very cost effective. The only thing I dislike about it is that you cannot choose your own time schedule when you run it. You have to rely on the computer to decide when to run it. It does what it's supposed to do. We are able to reduce our sludge going into the landfill by almost half. Our water quality has improved as well.