Review on Telematical by Justin Woolley

The ability for us as an agency/brokerage firm is that we can see who has called in with issues or questions about their account status while at work so they don't have access when not working hours! This helps keep them productive during our time of day which allows more customers into sales funnel & better customer service overall!! Nothing I dislike yet but it's still new - if anyone wants something like this then contact me because i know how much easier telematic makes life. We are able streamline call centers by being proactive instead waiting until after business closes just before holiday break where everyone leaves town leaving no one available around holidays etc.. It also keeps people from going home early without having any real reason other than wanting outta there job (which would be understandable). But now employees will stay late making sure all calls get answered even though its.