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Telematical Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Supply Chain and Logistics, Distribution

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Description of Telematical

Telematical gives you the visibility you need to increase productivity, improve response times, decrease cost and improve your flett management

Reviews

Global ratings 2
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    2
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Horrible customer service and overpriced services

The staff is extremely friendly as well knowledgeable of their products! We have used them in other areas (such as sales) but were unable for this specific area due because we are using an entire different system that they do not support with our software/hardware set up - which leads into another issue....they charge us more than anyone else I've worked wih before. They also changed from being able tp add multiple email addresses under one account at no time so if someone changes phone…

Pros
  • Extremely kind, knowledgable
  • Very easy to get assistance when needed
Cons
  • It is hard to say

Revainrating 5 out of 5

Great for telematic and productivity

The ability for us as an agency/brokerage firm is that we can see who has called in with issues or questions about their account status while at work so they don't have access when not working hours! This helps keep them productive during our time of day which allows more customers into sales funnel & better customer service overall!! Nothing I dislike yet but it's still new - if anyone wants something like this then contact me because i know how much easier telematic makes life. We are able…

Pros
  • Reduce wait times between steps within Sales process allowing faster ticket closure rates , reduce backoffice errors due lack communication among departments such ECR&MIS departmental functions resulting increased productivity
Cons
  • Some cons