I am writing this letter out of confusion and curiosity. A couple of months ago I bought SGS7 edge, a great model. But the reliability of the device is at zero, a fall from a height of 20 cm, maybe less (from a squatting pocket), the screen shattered into chips as if they were beaten with a stone, I see this for the first time, not a single phone from a great number was beaten from a height of 2-3 times more, there were a lot of situations. Smartphones with big screens. (push-button and mini do not count (everyone fell many times due to my profession) one crashed when falling down the stairs with a screen. In search of solutions to the problem, I came across a huge number of people with similar troubles. Is it really pleasant for you, as a famous manufacturer, to produce goods of such low quality for such money and not to warn the client that this is a phone for mandatory wearing in an armored case and films, the gorilla scratches at once in your pocket, I don’t understand the point? The phone has been sent in for repair. The new s8 smartphones, which I thought to take instead of the seven, are dropping in price faster than the speed of my phone falling out of my pocket, and now I'm starting to understand why . The phone is just a means of communication, you need reliability and practicality (at least minimal). For that kind of money. I understand that it is not shockproof, but a single fall from such a negligibly low height should not spoil it. The overwhelming majority of friends and relatives use the devices of your main mobile competitor, which is much more reliable and stronger (tested more than once), and the rest are planning or dreaming (the price tag is also not small, but at least it’s understandable for what), including you. I tried to reason with them make a choice in favor of Samsung, but now I understand what the transitions are connected with . And now the question is - for what to pay such money? (I mean some flagships of recent years) crazy fans still take them on credit . He himself returned to the famous Canadian brand, which served faithfully for 3 years before buying the seven, and he fell and tumbled a lot and even after drowning works without a single failure
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