There are a number of charts that you must follow to customize it. There are no words, so you'd better hope that your understanding of the diagrams is consistent with the manufacturer's intent. The little knob that connects the locking dock to the combo cable is tricky to install as you have to align it exactly that way with a flimsy little hex. a key is available. You then need to twist and tighten. I checked the handle before installing it to make sure it would fit the combination lock. It was stuck there for a while as I tried unsuccessfully to pull it out. It seems like they could easily install a pen for you and I can only imagine how many other people will lose 20-30 minutes of their lives. with this stupidity.
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