Review on Focal Sphear High Definition Earphones Black by Chelsea Miller

Good in-ear headphones. A short circuit may occur at the junction of the wires with the connector. I bought a pair a year and a half ago that had this exact problem. At the same time, I'm buying Square Trade's 4-year warranty. My problem is with Revain Prime and Square Trade. Both parties refuse to exchange the headphones. You have all the information. Date of purchase, guarantee, proof of purchase, but still undecided after 6 weeks. After calling Square Trade 10 days ago and sending them a photo of my receipt, still no reply. I am very frustrated with the lack of responsibility on both sides. Attention buyers! After another 2 hours with Square Trade and disconnected while chatting, I received a call from a representative named Misha. She confirmed that they received two copies of my invoice. She approved my application and I received an email confirming that the replacement check would arrive in 5 days. I have since ordered replacements for these headphones as I would rate the sound quality a 4.5 for the price.