Great people work at this company. Bought 2 purple purses for my wife in August 2020. About a week ago one of the straps on my wallet snapped. I contacted the manufacturer, they responded within 4 hours and asked for a photo of the damage. As soon as I sent the photos they replied within 4 hours again saying a replacement was on the way. Definitely recommend buying all Dasein products! They care about their customers. Very happy with their customer service and my wife is very happy with the replacement!
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