The customer support has been fantastic! It's always good when you can get help if there are any issues at all with your account or questions about how things work within it from someone who actually uses them everyday rather than just reading through documents that they didn't even write themselves!! I have not found anything i dislike so far but we've had some minor problems here & then fixed easily enough which makes me happy :) As mentioned before this product does exactly what its supposed too do - give us access control for multiple groups/departments etc across different sites / platforms (in my case SharePoint Online) without needing many complicated steps involved such as creating AD accounts ect..
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