I like that it's easy to use with many templates available which makes creating my own very quick! The only thing i dislike about this software atm would be their pricing structure - however they are working hard towards fixing these issues so you will see improvements soon (hopefully). They have been really helpful in helping us create our first ever sales letter/proposal template within just 2 weeks of using them!! We're currently looking into different ways we can improve upon what has already come out from proppypowerhouse as well but overall everything works great thus far :) Great customer service too when needed also helps ease any worries or concerns regarding your product usage etc.. You should try getting some help if required by contacting support via live chat option provided through website itself rather than emailing back & forth because emails take time depending where u r.