Instead of the square foam filter I was expecting, I received a small rectangular foam filter - not at all the element I needed. I searched for the contact number of the seller Zanyzap USA and couldn't find it. So I tried to contact them via the website provided. This led to the news that they look forward to providing a website in the future! So I decided to cut my losses ($6.49) and order directly from Bissell.com. Bissell.com was a great choice - the price was right, the service was excellent, and the shipping was as good as or better than Zanyzap.
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