The best thing about this system is its ease of use; I like how user friendly everything was from start to finish! It's very easy to navigate around as well.
There are some things you can't do without having someone who knows what they're doing helping you out (i'm not one). If your looking into something where everyone needs access at all times, then this would probably work great if there aren't too much people involved. We were able to streamline our department by creating templates which made sure we didn't have duplicate information or mistakes being filled out over again when submitting forms/reports etc.