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1325 Review
52 Karma

Review on Trustgrid Data Mesh Platform by Danny Zapata

Revainrating 5 out of 5

Review of Userify customer experience monitoring product

We've been using it for our customer experience program monitoring as well as inbound call center software with some success there. It's an interesting product that could be improved upon but they are working hard at implementing changes so I expect them to continue releasing new features. This is still something unique compared to other products out there. The pricing can sometimes deter clients from purchasing depending on their budget / timeline constraints etc., also make sure you get everything covered under your license agreement - including customizations made by third parties (like us). Customer Experience Monitoring + Incoming Call Center Software.

img 1 attached to Trustgrid Data Mesh Platform review by Danny Zapata



Pros
  • Multi tenant
  • Very flexible/customizable licensing options, not locked into any particular usage model.
  • Cloud native architecture makes deployment simple & easy!
  • Well integrated security infrastructure allows granular control over access rights per user group or permission level.
  • Great support team who works very quickly when issues arise
Cons
  • I don't really have any dislikes about this, everything is just fine