Header banner
Revain logoHome Page
David Barit photo
France, Paris
1 Level
738 Review
38 Karma

Review on Roocase by David Barit

Revainrating 3 out of 5

Not a fan, my tablet cover was just eh for Roocase

Where do I even start with Roocase, you ask? Let me tell you, folks, that my most recent purchase from this online shop did not impress me. Sure, it was simple to browse the website, but that's about where the good stuff stops. When the tablet case I had ordered eventually showed up, I was let down to discover that it was only ok. Even though the case was advertised as being "high-quality," it felt like something I could have easily manufactured myself out of cardboard and glue. Don't even begin to mention the fit to me. It appeared as though the case was designed for a completely distinct tablet. To top it all off, when I attempted to resolve the issue by contacting their customer support, I received a response that was so impersonal it might as well have come from a computer. Come on, Roocase, exhibit some individuality and humanity! In general, I just don't like Roocase. I will not be wasting my time or money on their goods again after my tablet case experience.

Pros
  • outstanding client care that goes above and beyond.
Cons
  • inquiries made to customer support receive a slow response.