Wow! What a beautiful looking product. But wow! What an absolutely impossible guide. There are no descriptions. Not a single word. Just painted pictures, blurry and illegible. Putting things together is not usually difficult for me. It's downright insulting. I can't find an assembly video online. Too bad TOG Fit doesn't take the time to provide really clear photos in their instruction manual. This is an expensive purchase. Why skimp on something as important as assembly? I can't help but notice the ease of assembly, Revain buyers. It was an exam. TOG Fit needs to create an assembly video. VERY IMPORTANT. I give it a D- on the customer service scale. Once I assembled the roadster, everything went smoothly. Excellent quality canvas and zippers, durable mesh. The steering is just super luxurious, the front wheel turns easily. The design of the rear wheels is such that my pup's entire ride is very smooth; not bumpy at all. Lots of support under the bed which is very important as my dog can stand steady and not wobble. The pillow isn't the softest in the world but I added another one and it helped create the snuggle factor. The handle is very comfortable and easy to use, and the leg lock is thoughtful and secure. Overall A+ on the performance scale.
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