Excellent backpack. It came quickly and exactly as advertised. The backpack is stylish, comfortable and most importantly it really doesn't let any smell through! The locking feature - a combination lock that provides extra privacy, protection, and security for important cargo - is really cool and works well. Here's what really stands out! After 2 months of normal use I started having problems with two zippers. Knowing that Cali Crusher is a modern company with quality products, I decided to contact them even though the return/warranty period had expired. Maybe it was a separate issue with just my backpack. This company amazed me with the best online customer service I have ever received. They responded directly and personally within hours and answered emails on weekends and even after hours! They support their product and after I sent photos and a description of my problem Kali Crusher sent me a replacement backpack free of charge which I received in just 2 days. What an amazing experience. That kind of personalized service can be hard to come by these days. Thank you Kali Crusher!
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