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Ynot Karlen photo
South Korea, Seoul
1 Level
705 Review
80 Karma

Review on KOLIGHT by Ynot Karlen

Revainrating 2 out of 5

KOLIGHT: Subpar Goods and Dull Support

Since I consider myself a beauty expert, I was eager to give KOLIGHT a try. The selection of cosmetics, brushes, and other accessories was uninspiring and of poor quality. It's hard to find what you need on the website because of how poorly it's laid out. When I finally did locate something I was interested in purchasing, I found the checkout process to be cumbersome and annoying. Their customer service was also subpar, with representatives being unresponsive and unhelpful. A generic and unhelpful response was given to my inquiry about a specific product. If you're in the market for premium cosmetics and a stress-free online purchasing experience, look elsewhere. As an industry professional, I would advise you to search elsewhere to satisfy your cosmetics requirements.

Pros
  • Makeup brushes and products that are now trendy
Cons
  • Delivery can take longer than anticipated.