Nice has been using this product since I joined as customer consultant and it was very easy to use. They have many solutions that can be used depending on your needs. If you know what you want then there will not be any problems finding the right fit for you. There is nothing about nice RPA tool that I dislike. Nice also offers training so if you need some help we can do that too. Great experience working with them! Their services are great but sometimes it takes time before everything goes well. We solved our issues related to automation of manual tasks.