I got this keyboard case with my surface pro as a birthday present for my boyfriend. When I received the package, the keyboard box was already open and covered in dust/dirt. I was so embarrassed to give this to my friend but I had no choice because when I requested a refund and bought another his birthday was long gone. After he opened it, I gave him a choice: return it and get a (genuine) new one, or keep it and clean it if it worked. He tested that it worked well and decided to leave it at the end after cleaning it. However, it's frustrating that I bought a brand new product only to get one that obviously doesn't work. Three stars because the product works well but I was very dissatisfied with the condition in which it was delivered to me.
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