I had to replace an existing bracket with a relatively flat one to make it easier to install the pole in a room with a relatively low ceiling. It was a cheap option that serves the purpose well and is quite bright. However, it had a small dent that also led to a tear (see photo). Surprisingly the packaging wasn't damaged so this must have happened before packing. However, it didn't bother me enough to process a return or replacement request, so I just put up with it. Installation was a bit cumbersome. This is one of those mounts where you have to guess how far to pull the screws out of the socket and then turn the mount clockwise. Then repeat this a few times until you get it level.
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