The ball was not properly fitted and screwed into the post, either because the screw had snapped or it was a different size and too small. Also, the wand was packaged in an unsealed plastic bag, which made me wonder if this is really a new piece of jewelry or if it has been used before. I am returning this (they accept returns, which confirms my suspicion that it may not be new jewelry, although I am grateful to be able to return it) and do not recommend purchasing this item.
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