I have used this service three times now with no issues or complaints from my clients (website redesigns).
The staff in their office was incredibly helpful every step along way! Their customer care could be better but it's not bad either - they're always quick responder if there were any questions/issues about what i needed them do next after submitting payment via Paypal. Honestly though? It has been easy so far; nothing other than being patient while waiting through checkout process each month when scheduling payments again once completed work done before previous billing cycle ends etc.,etc..