I like how easy it was for me as an individual user without any prior technical experience or training at using this tool! It has been super helpful so far because we have had multiple people come into our office who do not know what they are doing but can use these tools very well once given proper instruction by someone more knowledgeable than themself - which makes sense since there were no "how-to" videos online when first released either!! We also love being able to create custom tags/categories right off their main page instead having us go through each document individually creating new categories etc..