The easy interface for our facility allows us quick access without having any knowledge of how it works or what all options are available, which can be very helpful when dealing with new software! Sometimes we have issues logging in due to limited internet resources (cell phones/tablets). We would like additional ways other than emailing support if there was an issue so that others could also benefit from this great service. Great ease-of-use system allowing staff members who may not know much about computers at least enough use them effectively.