I would give them 6 stars out of 5! I received the goods within a few days. It's so versatile and functional. Only a piece of porcelain broke off the cheese fork. I contacted them and just asked for a replacement fork, that's all. Well the same day I got a response that they are replacing the ENTIRE set, REFUND my purchase price and I don't need to replace the original product. This is the MOST AMAZING CUSTOMER SERVICE I have ever experienced and I work in the customer service industry. I have shared this experience with many friends and colleagues. I can recommend this product and company with HIGH CONFIDENCE. Thank you Smirley, you really are a wonderful company. mike
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