Had to return 2 defective speakers. Both had issues with battery life, battery charging, and battery health. UE gave me factory reset instructions. It didn't help on the 1st block and didn't reset on the 2nd. The QC sticker is a joke. Apparently not a single device was tested before shipping. Both were marked as "new", the 2nd looked like "used". I work in equipment service. If many of the items I marked "ready to use" didn't work, I'd be out of a job.
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