The fan I received a week ago was definitely someone else - no packaging material, fan blades bent/broken, socket not working (bulb was ok - something not so with the wiring) and the fan motor was making a very loud hum. I contacted Revain through their online returns policy and decided to replace the fan. The new one came within 3 days of my initial request and is perfect. The base of the mosaic is definitely rounder than the picture shown online but still very pretty. I'm returning my first fan today. We hope the fan keeps working! So far everything has been quick and easy.
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