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Marcus West photo
Guatemala, Guatemala City
1 Level
728 Review
51 Karma

Review on Goton by Marcus West

Revainrating 2 out of 5

Unsatisfactory Transactions Conducted at the Goton Online Store

Recently, I made some purchases from the Goton online store, and the whole procedure was a letdown. In spite of the fact that they advertise about providing the most recent and cutting-edge mobile accessories at reasonable costs, the actual product did not live up to my expectations. Their product selection was really restricted, and the quality didn't meet my expectations at all. The phone case that I bought started to peel and break after only a few days of use, and the charger that I bought ceased functioning after I had only used it a few times. When I attempted to resolve these concerns, their customer care was unresponsive and useless, which made the situation much more frustrating. I had to go through a lot of hoops in order to get a refund, and even after I did, it took many weeks for me to get my money back. Shopping at the Goton online store is not something I would recommend to anyone in general. There is a plethora of other available alternatives, many of which provide superior products and support for customers. This dismal retailer is not worth your time or money, so avoid doing business with them.

Pros
  • Website that is simple to use and facilitates buying
Cons
  • Shipping items internationally often takes a long time.