The ease of creating content for our learners using their drag-and drop interface was great at first but now I wish they would allow us to use other formats such as PowerPoint presentations instead of just videos because that's what my colleagues are used too. It takes time getting familiar with how everything works so be patient if this isn't something you're comfortable doing right away. We were able to quickly get up an running without any issues once we had someone who knew about these platforms take over managing them from me - which allowed me to focus back into working on some projects outside of learning management software support.