They are very helpful in solving any issues that I have had with my health insurance coverage over time! Their customer service is great as well!! Nothing so far but everything has been wonderful. Highly recommend them if you need help navigating your medical bills or want someone who can solve problems when others cannot!! We use their services every month just because of how easy it makes our life easier knowing we don't always worry about billing mistakes happening during an emergency situation where there isn’t much room for error. ! I like that it allows me access from home when not in my office or at work - no having to drive somewhere just to check email! This software has helped us track our patients more effectively than ever before as well as providing reports of all sorts so we can see what is going right and where there needs improvement. It's hard sometimes because you have to be able to understand each person who uses this system but once you learn how they use their systems things become much easier.