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803 Review
44 Karma

Review on Verloop.io by Micheal Wright

Revainrating 4 out of 5

Great Product & Amazing Customer Service

Verloop is a great product to communicate with customers and solve their issues. The support team is incredible. They are always extremely helpful and are always quick to respond. I have been a customer of Verloop for quite some time now and I have yet to experience any problems with their product. Verloop is a fantastic tool for customer communication and problem solving. I have used the platform to solve issues regarding our website and also to communicate with customers. The best part is that they are always extremely helpful and willing to assist me any time of day. I highly recommend Verloop.io to all of my colleagues. The benefits are endless. My company has benefited from using Verloop.io for customer support and communication. We are able to effectively solve customers' issues and provide them with excellent customer service. I like the idea of being able to have all of our tickets in one place. It is easy to access and use for different departments. The only thing with verloop is that it can sometimes be difficult to find an answer to your question or problem. Try using verloop if you would like a centralized system where you can track your tickets. We are solving the issue of having to go through multiple programs to manage our tickets.

img 1 attached to Verloop.io review by Micheal Wright



Pros
  • Customer Service Team
  • Awesome Product Management Tool
  • Great Communication Portal
  • Email, Chat & Helpdesk System!
Cons
  • Not as user friendly when accessing help desk.
  • Some features not integrated into other platforms (ie Slack)