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Verloop.io Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Artificial Intelligence, Conversational Intelligence

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Description of Verloop.io

Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels. With its fast-evolving set of automation tools, you can use Verloop.io to - Automate Customer Support on your website - Generate more leads on your landing pages - Qualify leads in real-time - Improve buyer experience by assisted buying experience Get started for free today and join 15,000+ businesses using Verloop.io. How does it differentiate from the competition? When compared to traditional bot builder platforms, Verloop.io's - State of the art Machine Learning models deliver higher impact and conversion - Language agnostic bot builder framework helps your converse in the language of your choice - FAQ Automation lets visitors ask commonly asked questions to the bot and get answers super fast. - A live chat platform allows visitors to talk to your sales and support agents when needed.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Best Customer Service Software - Excellent Product

The best part is that I can easily integrate with my own ticketing system and other customer support tools like Zendesk, Intercom etc. It also helps me in tracking tickets as well as customer feedbacks. There are some minor UI glitches which needs to be fixed. I would recommend this product for those who are looking for a robust, scalable and easy-to-use customer service management tool. We have been solving our ticketing problems by using the Verloop.io software. This software has helped us to

Pros
  • Customer Service Management Software.
  • Easy To Use Interface
  • Intuitive Dashboard And Reporting Facility For Better Business Insight & Decision Making Processes
Cons
  • Nothing much comes into mind when i think what could go wrong or should improve

Revainrating 4 out of 5

Great Product & Amazing Customer Service

Verloop is a great product to communicate with customers and solve their issues. The support team is incredible. They are always extremely helpful and are always quick to respond. I have been a customer of Verloop for quite some time now and I have yet to experience any problems with their product. Verloop is a fantastic tool for customer communication and problem solving. I have used the platform to solve issues regarding our website and also to communicate with customers. The best part is…

Pros
  • Customer Service Team
  • Awesome Product Management Tool
  • Great Communication Portal
  • Email, Chat & Helpdesk System!
Cons
  • Not as user friendly when accessing help desk.
  • Some features not integrated into other platforms (ie Slack)