I like this software because it's simple, easy-to use for newbies; fast loading speed compared with other softwares available in market nowadays! The support team are quick & friendly which makes me feel comfortable when asking question about features or functionality they're offering.
There were some lag time during login but i think its temporary issue since most probably server was down due to heavy traffic/load so no big deal :) Overall good product just slow sometimes especially while logging into account page (which happens randomly). It has helped my startup greatly by making admin side easier than ever before without having technical background knowledge required :D.