Header banner
Revain logoHome Page
John Frazier photo
Japan, Tokyo
1 Level
776 Review
78 Karma

Review on By Petsonik by John Frazier

Revainrating 3 out of 5

The Disappointing One-Stop Shop, Petsonik

As a recent canine adoptee, I was overjoyed to find By Petsonik. However, my initial enthusiasm quickly faded after using their goods and services. I was hoping to find a broad variety of products for different kinds of pets on their website, but I was disappointed. The goods were overpriced and didn't appear to be worth the cost. I was dismayed to receive my purchase and discover the low quality of the items. The bed I purchased for my pet was uncomfortable and poorly designed, and the leash I ordered broke after only one use. When I attempted to voice my dissatisfaction with their service, I was met with silence and indifference. The company's treatment of customers and the standard of its offerings gave the impression that neither mattered to them. To sum up, I was very dissatisfied with my time spent in By Petsonik. Having recently become a pet owner, I had hoped to make use of this establishment as a one-stop shop, but I will not be back. You can find higher-quality products and more helpful staff elsewhere.

Pros
  • Personalized client care
Cons
  • The quality of some items is low.