I like how easy it was to use as compared with other companies out there in our industry. The customer service has been great too! There isn't anything i dislike about this software so far. We have not had any issues using build r at this time either! It does what its supposed to do without fail and they are always quick to answer questions or get back to me when needed. Our biggest issue right now would be getting more training from them but once again thats no fault of theirs. This program helps us track inventory better than before because we can see everything being entered correctly each step along the way instead of having multiple people entering information wrong.