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Zimbabwe, Harare
1 Level
677 Review
47 Karma

Review on CHUYI by Cody Johnson

Revainrating 2 out of 5

CHUYI Online Store's Low-Quality Goods and Poor Support Leave Much to Be Desired

As an experienced consumer, I was let down by the CHUYI web store's offerings and support staff. I bought a computer and some accessories from them, and within a few months, everything began breaking down. Their customer service was unresponsive and unhelpful when I called them. What made matters worse was their obvious incompetence in solving technological problems. Additionally, CHUYI's prices were not competitive, and the company's free shipping policy was inconvenient for customers who needed only a few products but not a whole lot at a time. In sum, if you're looking for computer parts and electronics, do not buy from the CHUYI online shop. It's frustrating and disappointing to purchase there because of the low quality of their products and the poor quality of their customer service.

Pros
  • For big orders, shipping is on the house.
Cons
  • Opinions on customer treatment were mixed.