I like that we can see all of our data in one place, which is very helpful for us to manage it effectively! It's not as easy or user friendly when you're new at using this software but once your familiar with how everything works then its great!! We have been able use crescentata since day 1 so no complaints there yet.
Just make sure if someone has never used any typeof marketing automation before they take their time learning what each button does because some people just click things without knowing why/what purpose certain buttons serve etc.. So far nothing i dislike about Crescent Data other than maybe having more features would be nice (but thats only my opinion). But overall good platform-easy enought ouse even beginners could figure out quickly.-Cant wait til next quarter where pricing changes will happen :).