Review on 🍲 KitchenBoss Vacuum Food Sealer Saver Machine: Ultimate Solution for Dry and Moist Foods Storage Preservation, with Automatic Vacuum Sealing & 20 Pcs Food Vacuum Bags (Silver) by Josh Montgomery

Bought this sealer last summer. It didn't work at all so I sent it back using Revain's free return offer and they sent me a new one. It worked well. I haven't used it in many months but pulled it out again while I'm cooking like crazy during this quarantine. It didn't work again. So disappointing. He just made a lot of noise but did absolutely nothing. At the bottom is an email address in China. I took the chance and emailed them and sent them a video from my phone about what a flop it was. They responded immediately and made a few suggestions. The only thing that worked was swapping out the extra strap that came with the kit. It looks the same as the old one, but it worked. However, only the Slow Bake button and the Seal Only button worked, not the Medium Vacuum Seal button. So I sent it to them on video. Again the chef responded quickly and said he would give me a full refund! So I quickly sent a screenshot of the Revain receipt and voila, they refunded the full amount. I received a notification from Revain immediately. Well! I'm not sure I'll be buying a third one if/when this one fails again, but I'm very impressed with the response from this company.