I love how it connects our office intranet website without any extra downloads or plugins required for this software to work perfectly everytime we login into our site. There is nothing i dislike about swipped but maybe if there was some kind of help section like youtube tutorials would make people feel better when they are stuck at something while using these programs. This program made everything so easy compared before where you had to download files then install them onto different PCs just because one PC can't access internet due to firewall issues etc!