It has been very useful for our investigations department as it allows us to run multiple cases at once which makes sense now with more agents working together than ever before we can all work quickly from one system allowing quicker accession into evidence.
I have found nothing that i dislike about this software so far although there are many other programs out their but we just use what works best for us not everyone is looking to do something new or different they want proven results. We use condor investigate because its easy enough anyone who uses email will be able to learn how to operate them easily without needing any training however if you know someone thats interested then by all means give them an opportunity to try using it!