I like that it is easy to use, but more importantly they are always there when you need them! They have helped us with many different things from payroll processing needs (payroll) through our accounting process as well as cash management issues we were having at one point in time during an expansion phase of my business - all very helpful services provided by this organization which has been great!! Not much really comes across your mind until something happens where you would think "oh man what if..." or even worse not knowing how/where else could help? The only thing i can say about their customer service team was just awesome.