It's easy to use, and it allows you to monitor your assets in real time from anywhere. I like how the software is constantly being updated so that it can adapt to any changes in your business. I also like that the system has multiple ways of communicating with customers/suppliers. The only thing I dislike about this product is that sometimes there is a delay between when a customer is notified of an issue and when they respond. This is not always the case, but it happens occasionally. We have been able to keep track of our equipment in real time, which has helped us identify problems faster than we would if we had to wait for feedback from customers or suppliers.