The ability to have multiple officers access one computer so they can take turns being online at different times during their shift or day off without having another officer log out (and lose all data) when he leaves his station! This also allows them keep work files separate as well which we didn't realize until after implementation but once you try this feature your head will spin with how many benefits that has allowed us! We are able to easily share information between our agency while still keeping each individual's own personal info private if needed/ required by policy & procedure- something I am sure other agencies would benefit greatly form too!! It really helps save time within my department since no paper logs need kept anymore nor do records get lost like before because everything gets saved into Dynamics 365.